Insurance FAQ

The following tables are our most common questions asked by our customers related to insurance. If you need further assistance, don’t hesitate to reach out!

Common Insurance Questions

Insurances accepted are:

  • Medicare (Traditional Plans)
  • Ohio Medicaid (Traditional Plans)
  • Caresource (Most Plan Offerings)
We are working to add more providers to our list and will keep this actively updated for your convenience. Thank you!

Updated 11.1.23

Yes, in most cases, you will need a prescription or written order from your healthcare provider to bill your insurance for DME equipment. This is typically a requirement to ensure medical necessity and compliance with insurance guidelines.

You can check your insurance coverage for DME equipment by contacting your insurance provider or reviewing your insurance policy documents. Additionally, our billing department can assist you in verifying your coverage.

When submitting a claim to your insurance, make sure to provide the following information:

  • Your insurance information (policy number, group number, etc.)
  • A copy of the prescription or written order from your doctor
  • Itemized invoices or receipts for the DME equipment
  • Any additional documentation or information required by your insurance plan

The amount you’ll have to pay out-of-pocket will depend on your insurance plan. It may include deductibles, copayments, or coinsurance. Our billing team can help you understand your specific financial responsibilities and obligations! Call us at 216-307-6270 to learn more!

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